Account Settings Overview
Manage your FormRobin account settings - configure integrations, API access, and personal details all in one place.
Accessing Settings
- Log in to your FormRobin account
- Click your profile icon or avatar in the top right corner
- Select Settings from the dropdown menu
You'll see the Settings dashboard with multiple sections.
Settings Sections
Account Settings
Manage your personal account details:
- Name: Your display name
- Email: Account email address (used for login)
- Password: Change your account password
- Plan Information: View your current plan (Free or Individual Tier)
- Account Status: Active, suspended, or other status indicators
Integrations
Connect third-party services to FormRobin:
- SendFox: Email marketing integration
- Connect/disconnect your SendFox account
- Link forms to SendFox email lists
- Manage form-to-list mappings
- Google Sheets: Sync form submissions to spreadsheets
- Zapier: Connect to 5,000+ apps
API Settings
For developers and advanced users:
- Personal Access Tokens: Create and manage API tokens
- OAuth Clients: Configure OAuth applications
- Documentation: Links to API documentation
Note: API tokens can be created directly in the API settings page.
Meta Pixel (Individual Tier)
Configure Facebook/Meta Pixel tracking:
- Pixel ID: Enter your Meta Pixel ID
- Status: View whether Pixel is configured
- Instructions: Guidance on obtaining your Pixel ID from Facebook
Plan Requirement: Meta Pixel is available on Individual Tier plans only.
Webhooks (Individual Tier)
Configure webhook endpoints:
- Webhook URL: Enter your endpoint URL
- Status: View whether webhook is configured
- Testing: Test your webhook connection
Plan Requirement: Webhooks are available on Individual Tier plans only.
Updating Account Information
Changing Your Name
- Go to Settings → Account
- Edit the Name field
- Click Save or Update
Changing Your Email
- Go to Settings → Account
- Edit the Email field
- Verify your new email address (check for confirmation email)
- Use the new email for future logins
Important: Ensure you have access to the new email before changing it.
Changing Your Password
- Go to Settings → Account
- Click Change Password
- Enter your Current Password
- Enter your New Password
- Confirm your New Password
- Click Update Password
Tip: Use a strong, unique password with a mix of letters, numbers, and symbols.
Viewing Your Plan
To check your current plan:
- Go to Settings → Account
- Your plan is displayed near the top
- Plan details show:
- Plan name (Free or Individual Tier)
- Features available on your plan
- Tier level
- Purchase date (for paid plans)
Usage & Limits
The Plan page displays visual usage meters showing your current usage against plan limits. These meters help you track your resource consumption and avoid hitting limits.
To view your usage meters:
- Go to Settings → Account
- Scroll to the Usage & Limits section
- View progress bars for each feature with limits
Monthly Usage (resets on the 1st of each month):
- AI Generations: Shows X / Y used, with Z remaining
- Monthly Responses: Form submission count (if limited on your plan)
Current Usage (lifetime totals):
- Forms Created: Total forms in your account
- Workspaces: Number of workspaces created
- Team Members: Active team member count (for applicable plans)
Color-Coded Progress Bars:
- Green/Blue: Below 70% of limit (plenty of room)
- Yellow: 70-89% of limit (approaching limit)
- Red: 90% or more of limit (nearly exhausted)
Note: Usage meters only appear for features that have limits on your plan. Unlimited features (like forms and responses on both Free and Individual plans) won't show meters.
Reset Information:
- Monthly limits show the reset date when limit is reached
- Quota resets on the 1st of each month at midnight
- Lifetime metrics (forms, workspaces, team members) never reset
Settings Navigation Tips
- Tabs or Sidebar: Settings sections may appear as tabs or sidebar links
- Save Changes: Always click Save after making changes
- Confirmation: Success messages appear when settings are updated
- Required Fields: Marked with asterisks (*) or labels
- Help Text: Hover over info icons for additional guidance
Common Settings Tasks
Connecting SendFox
- Go to Settings → Integrations
- Find the SendFox section
- Click Connect SendFox
- Authorize the connection in SendFox
- Return to FormRobin to confirm connection
Creating an API Token
- Go to Settings → API
- Click Create Token
- Enter a name for the token
- Copy and save the token securely (it won't be shown again)
- Use the token in your API requests
reCAPTCHA Spam Protection
FormRobin includes built-in reCAPTCHA spam protection. To use this feature:
- Open your form in the Form Editor
- Go to the Settings tab
- Find the reCAPTCHA toggle
- Enable reCAPTCHA protection for that form
Note: reCAPTCHA is configured at the application level. You simply enable or disable it on a per-form basis - no additional keys or configuration required from users.
Settings Limitations
- One account per email: Cannot have multiple accounts with same email
- Plan upgrades: Must be done through AppSumo or FormRobin checkout
- No downgrade option: Individual Tier is a lifetime deal (no downgrade)
- Feature access: Some settings only visible on Individual Tier
Troubleshooting
Issue: Changes aren't saving.
Fix: Ensure you click Save after making changes. Check for validation errors (red text or error messages). Required fields must be filled. Try refreshing the page and making changes again. Clear browser cache if problems persist.
Issue: Can't see certain settings sections (e.g., Meta Pixel, Webhooks).
Fix: Some features are plan-specific. Meta Pixel, webhooks, and custom redirects require the Individual Tier plan. Upgrade your plan to access these features.
Issue: Email change not working.
Fix: Check that the new email address isn't already in use by another FormRobin account. Look for a verification email in your inbox (check spam folder). The new email must be verified before the change takes effect.
Issue: Forgot password and can't log in to settings.
Fix: Use the Forgot Password link on the login page. Enter your email address to receive a password reset link. Follow the instructions in the email to set a new password.
Issue: Usage meters not showing.
Fix: Usage meters only appear if your plan has limits on specific features. Both Free and Individual plans have unlimited forms and responses, so no meters appear for those features. Check your plan details to see which features have limits.
FAQ
Q: Can I delete my account?
A: Account deletion options may be available in Settings under Account. If not, contact support for assistance with account deletion.
Q: How do I upgrade from Free to Individual Tier?
A: Plan upgrades are typically done through AppSumo (for lifetime deals) or the FormRobin website. Check for upgrade options in Settings or contact support for current availability.
Q: Can I change my username?
A: FormRobin uses email addresses for login, not usernames. You can change your display name in Account Settings, but your email address is your account identifier.
Q: Are my settings synced across devices?
A: Yes. Settings are stored on your account and apply across all devices where you log in.
Q: Do usage meters track real-time data?
A: Yes. Usage meters update in real-time as you create forms, use AI generations, or add workspaces. Refresh the Plan page to see the latest usage statistics.
Q: Where do I enter reCAPTCHA keys?
A: You don't need to enter any reCAPTCHA keys. FormRobin handles reCAPTCHA configuration automatically. Simply enable or disable reCAPTCHA on individual forms through the form's Settings tab.
Need help with account settings? Contact our support team - we're here to help!