Custom Branding and White Label Options

Control BreezeDoc branding appearance on documents, emails, and signing pages with custom logos and reduced branding options. This guide covers branding levels by plan, uploading custom logos, white label settings, what branding appears where, and best practices.

Prerequisites

  • Account: Active BreezeDoc account
  • Plan for Custom Logo: Agency plan or certain legacy paid plans (custom logos not available on Free or Pro plans)
  • Plan for Reduced Branding: Pro or Agency plan (Free plan shows full BreezeDoc branding)
  • Logo File: PNG or JPG image file (for custom logo upload)
  • Access: Account owner or admin role

BreezeDoc Branding Levels

Three Branding Tiers

BreezeDoc offers three levels of branding control based on your plan:

  • Normal Branding (Free Plan):
    • Full BreezeDoc branding on all documents
    • BreezeDoc logo in email notifications
    • "Powered by BreezeDoc" footer on signing pages
    • BreezeDoc branding on completed PDFs
    • No customization options
  • Reduced Branding (Pro Plan, Some Legacy Plans):
    • Minimal BreezeDoc branding on documents
    • Smaller "Powered by BreezeDoc" footer
    • BreezeDoc logo in emails (cannot customize)
    • Reduced branding on completed PDFs
    • No custom logo option
  • No Branding / White Label (Agency Plan, Some Legacy Plans):
    • No BreezeDoc branding on documents
    • Custom logo upload available
    • Your logo in email notifications
    • No "Powered by BreezeDoc" footer
    • Clean, unbranded completed PDFs

Plan-by-Plan Branding Comparison

  • Free Plan: Normal (full) branding ➜ No customization
  • Pro Plan: Reduced branding ➜ No custom logo
  • Agency Plan: No branding ➜ Custom logo available
  • Legacy Plans: Varies by tier (check Settings ➜ Account ➜ Plan)

Where Branding Appears

Email Notifications

BreezeDoc branding appears in notification emails sent to recipients:

  • Free Plan: BreezeDoc logo in email header
  • Pro Plan: BreezeDoc logo in email header (reduced branding)
  • Agency Plan: Your custom logo in email header (if uploaded), otherwise no logo

Document Signing Pages

Branding on the recipient-facing signing interface:

  • Free Plan: BreezeDoc logo at top, "Powered by BreezeDoc" footer
  • Pro Plan: Smaller BreezeDoc branding, minimal footer
  • Agency Plan: Your custom logo at top (if uploaded), no BreezeDoc footer

Completed PDF Documents

Branding in downloadable signed PDFs:

  • Free Plan: BreezeDoc branding may appear on document pages
  • Pro Plan: Reduced or minimal branding on PDFs
  • Agency Plan: No BreezeDoc branding on completed PDFs

Confirmation Pages

Post-signature confirmation pages (if not using custom redirect URLs):

  • Free Plan: BreezeDoc branded confirmation
  • Pro Plan: Reduced branding
  • Agency Plan: Minimal or no BreezeDoc branding, custom logo if uploaded

Logo File Requirements

  • Format: PNG or JPG/JPEG
  • Recommended Size: 200x50 pixels (width x height)
  • Aspect Ratio: Horizontal/landscape orientation works best
  • File Size: Maximum 2MB
  • Background: Transparent PNG recommended for best appearance
  • Content: Your company logo or brand mark
  1. Log in to your BreezeDoc account (Agency plan or eligible legacy plan required).
  2. Go to Settings ➜ Account or Branding.
  3. Find the Custom Logo or Upload Logo section.
  4. Click Choose File or Upload Logo button.
  5. Select your logo file from your computer (PNG or JPG).
  6. Click Upload or Save.
  7. Preview the logo to ensure it displays correctly.
  8. Your custom logo now appears:
    • In email notifications sent to recipients
    • On document signing pages
    • On confirmation pages

Note: If Custom Logo option is not visible, verify your plan supports custom logos (Agency plan required).

Logo Design Best Practices

  • Simple Design: Clean, professional logos work best at small sizes
  • High Contrast: Ensure logo is visible on both light and dark backgrounds
  • Transparent Background: Use PNG with transparency for versatile placement
  • Horizontal Layout: Wide/horizontal logos fit better in headers than tall/vertical logos
  • Test Display: Send test document to yourself to verify logo appearance
  • Mobile-Friendly: Logo should be readable on mobile devices
  1. Go to Settings ➜ Account ➜ Custom Logo.
  2. Click Remove Logo or Delete button.
  3. Confirm removal.
  4. Logo is removed from future documents and emails.
  5. Agency plan users revert to unbranded appearance (no BreezeDoc logo, no custom logo).
  1. Upload a new logo file using the same upload process.
  2. New logo replaces the old one automatically.
  3. Changes apply to all future documents and emails immediately.
  4. Already-sent documents and emails retain the old logo (not retroactively updated).

White Label Experience (Agency Plan)

What is White Label?

White label refers to removing all BreezeDoc branding so the signing experience appears to be entirely your own product:

  • No BreezeDoc Mentions: Recipient never sees "BreezeDoc" name or logo
  • Your Brand Only: Custom logo and your company name throughout
  • Seamless Experience: Recipients think they're using your application
  • Professional Appearance: No third-party branding dilutes your brand

Benefits of White Label

  • Brand Consistency: Maintain your brand identity throughout signing process
  • Professional Image: Present as established company with proprietary tools
  • Client Confidence: Recipients trust fully-branded experience more
  • Competitive Advantage: Differentiate from competitors using generic tools
  • Agency/Reseller Use: Resell signing services under your own brand

What White Label Does NOT Include

  • ❌ Custom Domain: URLs still use breezedoc.com domain (not yourcompany.com)
  • ❌ Custom Email Sending Domain: Emails still sent from BreezeDoc servers
  • ❌ Complete Rebrand: Some system pages may still reference BreezeDoc
  • ❌ API Rebranding: API endpoints still use breezedoc.com

Workaround: Use custom redirect URLs (Pro/Agency feature) to send recipients to your own domain after signing.

Branding Strategy for Different Plans

Free Plan: Working with Full Branding

Free plan users cannot remove BreezeDoc branding. Strategies to manage this:

  • Set Expectations: Tell recipients upfront they'll use BreezeDoc for signing
  • Explain Security: Position BreezeDoc as trusted third-party e-signature provider
  • Professional Presentation: Focus on document quality and professionalism
  • Upgrade When Ready: Consider Pro or Agency plan when branding becomes important

Pro Plan: Reduced Branding Approach

Pro plan offers reduced branding but no custom logo:

  • Minimal BreezeDoc Presence: Less intrusive than Free plan
  • Custom Email Templates: Use custom email text to add your branding in words
  • Custom Redirect URLs: Direct recipients to your branded thank-you page after signing
  • Professional Context: Present BreezeDoc as your chosen e-signature solution

Agency Plan: Full White Label Strategy

Agency plan offers maximum control:

  • Upload Professional Logo: High-quality logo represents your brand
  • Custom Email Templates: Write emails in your voice with your logo
  • Custom Redirect URLs: Send recipients to your site after signing
  • Complete Brand Control: Recipients experience your brand end-to-end
  • Reseller Opportunity: Offer e-signature as your own service

Branding Best Practices

Logo Guidelines

  • Professional Quality: Use high-resolution logo file
  • Consistent Branding: Use same logo across all platforms (website, emails, documents)
  • Test Appearance: Send test documents to verify logo displays correctly
  • Mobile Preview: Check logo on mobile devices (50%+ of recipients use mobile)
  • Color Contrast: Ensure logo is visible on various background colors

Maintaining Brand Consistency

  • Custom Email Templates: Match email tone to your brand voice
  • Document Design: Design PDFs with your brand colors and fonts
  • Redirect Pages: Use branded thank-you pages after signing
  • Communication: Reference your company, not BreezeDoc, when explaining signing process

Recipient Experience Considerations

  • Clear Identity: Ensure recipients know who sent the document
  • Trust Building: Professional branding increases recipient confidence
  • Consistency: Match signing experience to your other touchpoints
  • Mobile Experience: Test complete flow on mobile devices

Upgrading for Better Branding

Free to Pro: Reduced Branding

Benefits:

  • Smaller BreezeDoc branding footprint
  • More professional appearance
  • Custom email templates
  • Custom redirect URLs

Cost: $19/month (Pro plan)

Pro to Agency: White Label with Custom Logo

Benefits:

  • No BreezeDoc branding
  • Custom logo on all touchpoints
  • Complete brand control
  • Unlimited documents
  • Team collaboration (10 members)

Cost: $49/month (Agency plan)

When to Upgrade for Branding

  • Client-Facing Documents: When branding significantly impacts client perception
  • High-Value Contracts: Important deals where professional appearance matters
  • Agency/Reseller: Offering e-signature services under your own brand
  • Brand Guidelines: Strict brand policies require white label
  • Competitive Advantage: Differentiate from competitors using generic tools

Troubleshooting

Issue: Custom logo option not visible in settings

Fix: Verify your plan includes custom logo feature (Agency plan or certain legacy plans). Check Settings ➜ Account ➜ Plan to confirm plan tier. Free and Pro plans do not have custom logo option – upgrade to Agency plan for this feature. If you have Agency plan and still don't see option, try refreshing the page or clearing browser cache. Contact support if option should be available but is missing.

Issue: Uploaded logo appears distorted or pixelated

Fix: Upload higher resolution logo file (recommended 200x50 pixels minimum). Ensure logo file is not corrupted (test by opening in image editor). Use PNG format with transparent background for best results. Check logo aspect ratio – extremely tall or wide logos may not display well. Try different logo orientation (horizontal vs vertical). Send test document to yourself to preview actual appearance to recipients.

Issue: Logo not appearing in emails after upload

Fix: Wait a few minutes – logo changes may take time to propagate. Send new test email to verify logo appears (old cached emails may show old logo). Verify logo uploaded successfully (check Settings to see if logo is displayed). Ensure file uploaded correctly (try re-uploading). Check email client settings – some email clients block images by default. Ask recipient to "Show images" or whitelist your sender. If logo never appears, contact support for assistance.

Issue: Still seeing BreezeDoc branding despite having Agency plan

Fix: Verify you're logged into Agency plan account (check Settings ➜ Account ➜ Plan). Upload custom logo to replace BreezeDoc logo (Agency removes branding but doesn't auto-add your logo). Check specific pages – some system pages may retain minimal BreezeDoc references. Clear browser cache to see latest branding changes. If BreezeDoc branding persists on recipient-facing pages, contact support – this may be a bug.

Issue: Want to use different logos for different documents

Fix: BreezeDoc uses one logo per account – you cannot set different logos per document. Workaround 1: Create separate BreezeDoc accounts for different brands (not ideal). Workaround 2: Use custom redirect URLs to send recipients to brand-specific landing pages. Workaround 3: Design PDFs with specific branding embedded in the document itself. Request multi-logo support as feature from BreezeDoc team.

Issue: Recipient still sees BreezeDoc domain in URLs

Fix: This is expected – white label removes visual branding but documents are still hosted on breezedoc.com domain. Custom domains are not currently supported in BreezeDoc. Use custom redirect URLs (Pro/Agency) to send recipients to your domain after signing. For maximum branding, use iframe embedding of signing pages on your domain (requires technical setup). Contact BreezeDoc if custom domain support is critical for your use case.

FAQ

Q: Can I remove BreezeDoc branding on the Free plan?

A: No, Free plan includes full BreezeDoc branding. Upgrade to Pro plan for reduced branding or Agency plan for no branding and custom logo.

Q: Does custom logo work on completed PDFs?

A: Custom logo appears in emails, signing pages, and confirmation pages. Completed PDFs typically do not include logos (neither BreezeDoc nor custom) – they show only the original document content and signatures. Agency plan removes BreezeDoc branding from PDFs.

Q: Can I use custom domain instead of breezedoc.com?

A: BreezeDoc does not currently support custom domains. All documents are hosted on breezedoc.com. Use custom redirect URLs to send recipients to your domain after signing as workaround.

Q: How do I add branding to the actual PDF document?

A: Design your PDF with your branding (logo, colors, fonts) before uploading to BreezeDoc. BreezeDoc preserves your PDF design and adds signature fields on top. This works on all plans and is the best way to brand the actual document content.

Q: Does white label mean recipients never see "BreezeDoc"?

A: Agency plan removes BreezeDoc branding from recipient-facing elements (emails, signing pages, PDFs). However, URLs still use breezedoc.com domain, and some system pages may reference BreezeDoc. For 100% rebranding, additional measures like custom redirect URLs are needed.

Q: Can I white label BreezeDoc for reselling purposes?

A: Agency plan provides white label features suitable for reselling. However, check BreezeDoc's terms of service for any restrictions on reselling. Contact BreezeDoc sales for enterprise/reseller partnerships if you plan large-scale reselling.


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